Common Errors

Following are the most commonly thrown errors across all agency files in our test runs. This includes the error number itself, the message that will display when the error is thrown and a brief description of what the error is likely caused by.

Error	Error_Message	What Can Cause This?
ERLOAD015	An invalid date was reported in the pay period end date field	Pay Period End Date is still a required field. It must be a valid date (2/30/2024 would be invalid) and must occur between 1 and 31 days after the Pay Period Begin Date.
ERLOAD036	An invalid number was supplied for vacation hours paid.	Vacation Hours Paid must be reported when reporting a Termination Date. It must be made up of only numbers along with a single decimal place (Ex: 12.3). When not reporting a Termination Date, Vacation Hours Paid should be blank.
ERLOAD048	Agency must report a valid Retirement service period type code for a member.	Contract Period Type Code must be reported and must be one of the following: 08, 09, 10, 11, 12. The number of months between the retirement service periods should equal the type code.
ERLOAD001	A non-numeric character is found in a person identifier field	The member ID field requirement is now being enforced in the initial loadnig of the file and will not allow for any blank member ID fields. The reported member ID also needs to be accurate to the member ID fo the member in ORBIT. New members will need to be reported with an ID of "0" or "00000000".
ERLOAD055	Agency must report total salary (+,-).	The Salary Indicator is a required field field and mut be either a plus (+) for postitive salary amounts, or a minus (-) for negative salary amounts. If Salary = 0 then a plus (+) may still be used.
ERLOAD047	Agency must report valid Pay Type Code for each record reported.	Pay Type Codes are required to be submitted on contirbution files. They must be a valid Pay Type Code (See "Valid Pay Type Codes"). When Reporting a new member, they must be initially reported with a REG pay record. Any OVERTIME pay must be accompanied by a REG pay record. WORKCOMP and LEAVEPAY records must be reported with a salary of 0.00. Files may be allowed with a limited number of Pay Type errors, see "Tolerance Levels" for the percentage of errors allowed in error based on file size.
ERLOAD061	Pay period begin date must be the same as the employment date to create a new membership.
ERLOAD017	An invalid date was reported in the retirement eligibility date field	If the retirement eligibility date is submitted, it must be a valid date and it must be after the employment date on the record. This is not a required field.
ERLOAD045	Agency must report a valid Zip code for a member.	The ZIP Code field is now required so long as the address is not an Out of Country address. If the Zip code is reported then address line 1, city, and zip code must also be reported. The ZIP code must be at least 5 numbers in length, must be all numbers, and cannot all be the same number repeated (ex: 55555).
ERLOAD020	An invalid date was reported in the termination date field	Termination Dates when reported must be a valid date, cannot occur prior to the employment date reported, cannot occur after the file has been submitted, must be accompanied by a valid termination reason, and cannot occur before the Pay Period End Date.
ERLOAD046	Agency must report valid out of country address for a member.	Out of Country Address is still not a required field, but if reported, it must not contain any special characters (#@!*?$^%+=~`()^<>). If reported, it must also be reported alongside valid Address Line 1 and City fields. If reported, Zip Code nad State Code fields must be left blank.
ERLOAD039	Agency must report a valid suffix for a member.	The suffix field is still not a required field, but if the suffix is reported, it must be a valid suffix field included in the list of valid suffix's on sheet, "Valid Suffix Codes". Please do not include a "." at the end.
ERLOAD062	Pay Period End Date cannot go beyond the termination date.	When reporting a Termination Date, the Pay Period End Date cannot occur after the Termination Date.
ERLOAD059	Agency reported Employee Contribution amount and required Employee Contribution amount should be equal.	The Employee Contributions field is required for submitted files. The Field must be all numbers with 2 decimal places. (Ex: 125.00). The amount should correlate to the Salary reported and the contribution rate applicable at the time. There is a small threshhold of difference allowed to compensate for possible rounding errors. This error can also be thrown a certain number of times based on the total record count before the file is rejected.
ERLOAD041	Agency must report valid data for Address Line 1 for a member.	The address line 1 field is now requried to be submitted on the file and it must not include any special characters (@!*?$^%+=~()^<>).
ERLOAD014	An invalid date was reported in the pay period begin date field	The Pay Period Begin Date is still a required field and must be a valid date that occurs prior to the Pay Period End Date.
ERLOAD060	Agency should report valid pay period begin and end date.	The Pay Period Begin Date and End Date must be valid dates with End date being after begin date.
ERLOAD050	Agency must report termination reason type code at the time of termination and must accompany a termination date on detail record.	Termination Type Code when reported must be a valid Termination Type, see "Valid Termination Type Codes". When reported, it must be accompanied by a valid Termination Date.
ERLOAD018	An invalid date was reported in the Retirement Service period begin date field	Contract Period Begin date is only a required field for records with a Contract Period Type other than 12. When reporting a Contract Period Begin Date, it must be a valid date and the time period between Contract Period Begin and End dates must correlate to the Contract Period Type Code reported. (Ex: 11 month difference for Type Code of 11)
ERLOAD016	An invalid date was reported in the employment date field	The employment date is now required to be submitted on contribution files. It must be a valid calendar date that occurred prior to both the date the file is submitted as well as prior to the termination date (if a termination date is reported).
ERLOAD040	Valid Gender must be reported by agency for a member.	The gender field check now is required for a successfully loaded file. The field must be one of the following: U, M, F.
ERLOAD044	Agency must report a valid State code for a member.	The state field is now required so long as the address is not an Out of Country address. If the state code is reported then address line 1, city, and zip code must also be reported. The state must also be a valid state code to be reported (list of valid state codes is on the "Valid State Codes" sheet).
ERLOAD043	Agency must report a valid City for a member.	The city field is now requried to be submitted on the file and it must not include any special characters (@!*?$^%+=~()^<>).
ERLOAD037	Agency must report a valid Last Name for a member.	The last name field will still not be a required field, but if the last name is submitted, we will now verify that the name does not include any numerical values or special characters (@!*?$^%+=~()^<>).
ERLOAD056	Agency must report a valid Salary for a Member.	The Salary field is required for submitted files. The Field must be all numbers with 2 decimal places. (Ex: 125.00)
ERLOAD007	A non-numeric character was found in a salary field	The Salary field is required for submitted files. The Field must be all numbers with 2 decimal places. (Ex: 125.00)
ERLOAD042	Agency must report a valid data for Address Line 2 for a member.	Address line 2 is still not a required field, but if address line 2 is reported on a record, it must be accompanied by a valid address line 1 and it must not include any special characters (@!*?$^%+=~()^<>).
ERLOAD038	Agency must report a valid middle name for a member.	The middle name field will still not be a required field, but if the middle name is submitted, we will now verify that the name does not include any numerical values or special characters (@!*?$^%+=~()^<>).
ERLOAD058	Agency must report a valid Retirement Plan Code.	Retirement plan codes now are being checked in the LOAD step and will cause a file rejection if the retirement plan code is not reported (is blank), or is not a valid Retirement Plan Code (see Valid Plan Codes).
ERLOAD054	Salary calculation totals of detailed transactions.	The sum of all reported Salary amounts in the file details must match the Total Salay in the Footer record.
ERLOAD027	Sum of salary in detail records do not match with the trailer total salary.	The Total Salary field is required for submitted files. The Field must be all numbers with 2 decimal places. (Ex: 125.00). The sum of all reported Salary amounts in the file details must match the Total Salay in the Footer record.
ERLOAD028	Sum of Contributions in detail records do not match with the trailer total Contributions.	The Employee Contributions field is required for submitted files. The Field must be all numbers with 2 decimal places. (Ex: 125.00). The sum of all Employee Contributions in the details of the file must match the Total Employee Contributions field in the Footer record.
ERLOAD010	A non-numeric character was found in the footer employee contribution field	The Employee Contributions field is required for submitted files. The Field must be all numbers with 2 decimal places. (Ex: 125.00).
ERLOAD013	An invalid date was reported in the birth date field	The date of birth is still a required field and it must still be a valid date. The field now must also indicated that the member is not over 120 years of age.
ERLOAD009	A non-numeric character was found in an employee contribution field	The Employee Contributions field is required for submitted files. The Field must be all numbers with 2 decimal places. (Ex: 125.00).
ERLOAD008	A non-numeric character was found in the footer salary field	The Total Salary field is required for submitted files. The Field must be all numbers with 2 decimal places. (Ex: 125.00).
ERLOAD035	An invalid or Empty First Name was reported.	The first name field is still a required field and still must not be numeric, but now we will also be checking that the field will not include any special characters (@!*?$^%+=~()^<>)
ERLOAD051	Agency must submit valid format version.	File Format must be reported as 001.

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This page was last modified on 08/22/2024