Member Security Tips

Tech Basics 101

Tips for Protecting Yourself in the Digital Age

As digital resources and accounts become more and more mainstream, it is important to take time and make sure your information is secure and you remain protected.

  • Register for your ORBIT account with your personal email address. This will ensure that you receive important communications, change confirmations and security tokens for logging in, without interruption when you change jobs or retire.
  • SMS text authentication for ORBIT access is available. Add your mobile phone number to your ORBIT account so you can be verified through a security code sent to your mobile phone.​
  • Keep your personal information current in ORBIT (address, phone, cellphone, email address). Updating this information in ORBIT does not automatically update across benefit providers, so you should also update information with the State Health Plan and the North Carolina Supplemental Retirement Plans (NC 401(k) and NC 457 Plans).
  • Shred financial documents and paperwork before you put them in the trash.
  • Don’t give out personal information on the phone, through mail or over the internet unless you have initiated contact with the person or business.
  • Scammers use email or text messages to trick you into giving them your personal information and there are several things you can do to protect yourself – How to Recognize and Avoid Phishing Scams.
  • Use a password only you would know, keep it in a secure place, and schedule a date to update and change your password as often as you feel necessary to secure your data.
  • Keep all information in a secure place.



For tips and to learn how to protect your computer, your information and online files, visit the links below found at

Computer Security Tips

Watch this video for tips to help you secure your computer and protect yourself from hackers, scammers, and identity thieves.

Safety & Public Wi-Fi

Wi-Fi hotspots — like the ones in coffee shops, airports, and hotels — are convenient, but they often aren’t secure. Use these tips to help protect your personal information.

How to Recognize and Avoid Phishing Scams | FTC Consumer Information

Learn How To Recognize the Most Common Types of Spam | FTC Consumer Information

Identity Theft | FTC Consumer Information


Fraud, Waste & Abuse Report Hotline for North Carolina Retirement Systems

The North Carolina Retirement Systems has created a Fraud and Abuse Hotline that allows citizens to report potentially fraudulent behavior by members, benefit recipients and employers in the Retirement Systems. 

You may contact the Retirement Systems’ Fraud and Abuse Office anonymously by phone, email or mail, or you can leave a contact name and phone number in case we need to gather more data.

Fraud, Waste & Abuse Hotline
1-855-90FRAUD (1-855-903-7283)