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Contact Information

Retirement Systems Division
Address: 3200 Atlantic Avenue, Raleigh, NC 27604
Email: NC.Retirement@nctreasurer.com
Phone: 1-877-NCSECURE (1-877-627-3287)
Office hours/in-person form deliveries Mon-Fri, 8:00 am - 5:00 pm (currently not available)
Call Center open Mon-Fri, 8:00 am - 5:30 pm
Phone assistance is now available from 8:30 am to 4:30 pm M-F, lunch break from 11:30 am to 12:30 pm.

The Retirement Systems Division is not currently seeing walk-in visitors. We continue to schedule retirement virtual and phone counselling sessions for members within 18 months of retirement. Response to all emails and correspondence is ongoing, with incoming and outgoing mail running on a limited schedule. For up-to-date information and FAQs, please click here.

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