You play a vital role in the Plans' administration and that's why it's important to have resources to help you maintain plan compliance and easy access to the information you need. From a team of dedicated NC 401(k)/NC 457 Plans Retirement Education Counselors to a designated Relationship Specialist team, Empower supports your day-to-day needs.
We encourage you to use Call Back Assist, if offered, or email through your secure ORBIT account with the “Reach A Counselor" tab. Read More
Please give to the North Carolina Disaster Relief Fund to help communities recover from Helene. Donate Now
For North Carolina residents and visitors impacted by Hurricane Helene. Go Now
As of Feb. 2024, all NC 401(k) and NC 457 Plans participants are required to re-register for online account access. If you have issues, contact your counselor or call 866-627-5267. Re-Register Your Account Now.