You play a vital role in the Plans' administration and that's why it's important to have resources to help you maintain plan compliance and easy access to the information you need. From a team of dedicated NC 401(k)/NC 457 Plans Retirement Education Counselors to a designated Relationship Specialist team, Empower supports your day-to-day needs.
WE ARE CURRENTLY EXPERIENCING HIGH CALL VOLUMES AND APPRECIATE YOUR PATIENCE.
We encourage you to use Call Back Assist, if offered, or email through your secure ORBIT account with the “Reach A Counselor" tab. Read More
Donate to Hurricane Recovery
Please give to the North Carolina Disaster Relief Fund to help communities recover from Helene. Donate Now
Information and Resources on Hurricane Helene
For North Carolina residents and visitors impacted by Hurricane Helene. Go Now
Do you receive a monthly benefit by check? (Click link for updated information as of 10/4)
NCRS delivered checks on time to USPS, but there are significant disruptions to postal services due to Hurricane Helene. We are working closely with USPS to resolve the situation. Click here for more information.
National Retirement Security Month 2024 Survey
As we prepare for NRSM in October, we invite you to take part in a brief survey about your experience and the steps you have taken to prepare for retirement. Take the survey now.
Re-Register your NC 401(k) Plan and/or NC 457 Plan Account
As of Feb. 2024, all NC 401(k) and NC 457 Plans participants are required to re-register for online account access. If you have issues, contact your counselor or call 866-627-5267. Re-Register Your Account Now.