Dear Human Resources and Benefits Professionals: 

The Teachers’ and State Employees’ Retirement System (TSERS) is a state-sponsored pension plan administered by the Department of State Treasurer (DST). Our mission is to preserve and protect this benefit for current and future public employees in North Carolina.

DST is excited to partner with you to serve the public employees of North Carolina. In this partnership, our role at DST is to maintain the integrity of the NC Total Retirement Plans while supporting you and your employees. Your role in this partnership is equally as important: you’re responsible for enrolling new employees, reporting monthly retirement contributions, providing employees with retirement information and completing employer information sections on retirement forms.

As a Human Resources and Benefits professional, you also have the very important role of helping employees understand and secure their retirement benefits by providing necessary information to the retirement system.  The information outlined in this digital handbook is intended as a general guide to retirement plan provisions and procedures. Please contact a North Carolina Retirement Systems representative if you have any questions or need assistance in understanding retirement laws or navigating a specific circumstance.

I encourage you to empower your employees to learn about their retirement options. We’ve created many resources to aid that effort. One resource, the TSERS Member Handbook, gives new and existing employees all they need to know about their retirement options. Employees can learn about their benefits in the member sections, and you, as an employer, can visit the Government Employers section for many comprehensive retirement resources.

Please urge your employees to register for a secure ORBIT account at ORBIT.MyNCRetirement.com. Once registered, they can manage their retirement account and complete many account changes online. 

Thank you for your service to the people of North Carolina. We appreciate your help in providing timely and accurate information to our members.

Sincerely,