Important Contacts for Retirees

 

North Carolina Retirement Systems Division

Request a callback or submit an email inquiry at ORBIT.myNCRetirement.com.

Login to your ORBIT account and select the Reach A Counselor tab on the left navigation. Submitting your inquiry this way automatically confirms your identity and allows a quicker response.

Email: NC.Retirement@nctreasurer.com

Call Center Phone Menu for Automated Phone Service:  Click here for PDF Document

Websites:

myNCRetirement.com

ORBIT.myNCRetirement.com

Call Center: 919.814.4590
Available 8:30am – 4:30pm, closed for lunch 11:30am – 12:30pm

State Holidays – NC Retirement Systems Office Closed
2022:  January 17, April 15, May 30, July 4, September 5, November 11, November 24 & 25, December 23, 26 & 27

 

 

State Health Plan

Retiree health questions should be directed to the State Health Plan, including eligibility and coverage questions.

Eligibility and Enrollment Support Center: 855.859.0966

Email: ppo.inquiries@nctreasurer.com

Websites:

SHPNC.org

SHPNC Retiree Benefits

 

NC Supplemental Retirement Plans

NC 401(k) Plan and NC 457 Plan

Call Center: 866.627.5267

Websites:

myNCplans.com

Find Your Retiree Advocate / Counselor

 

 

Pierce Supplemental Insurance

(Optional Vision, Dental & Identify Theft Protection)

Call Center: 855.627.3847

Email: info@pierceins.com

Websites:

NCRetiree.com

NC Supplemental Insurance – Phone, Email, Chat