Following are current Retirement Systems turnaround times to complete a process or fulfill a request. Days shown below are business days. In most cases, the turnaround time is dependent on receipt of a properly completed form and all required or requested information.

We appreciate your patience as we work and ask that you do not send duplicate requests. 

 

ProcessStandard TurnaroundCurrent Turnaround
Affidavit of Identity5-7 days7-10 days
Beneficiary Forms30 days30 days
Correspondence5-7 days5-7 days
Death Benefits60-90 days60-90 days
Disability30-45 days60-90 days
Email Response2-3 days3-5 days
Incoming Fax and Document Processing3 days5-7 days
Purchases3-5 days3-5 days
Refunds60-75 days60-75 days
Retirement Processing45-60 days45-60 days
Verification of Income5-7 days5-7 days

Turnaround time begins after required waiting period(s), if applicable.

On This Page Jump Links
Off

This page was last modified on 04/01/2025