Following are current Retirement Systems turnaround times to complete a process or fulfill a request. Days shown below are business days. In most cases, the turnaround time is dependent on receipt of a properly completed form and all required or requested information.
We appreciate your patience as we work and ask that you do not send duplicate requests.
Process | Standard Turnaround | Current Turnaround |
---|---|---|
Affidavit of Identity | 5-7 days | 7-10 days |
Beneficiary Forms | 30 days | 30 days |
Correspondence | 5-7 days | 5-7 days |
Death Benefits | 60-90 days | 60-90 days |
Disability | 30-45 days | 60-90 days |
Email Response | 2-3 days | 3-5 days |
Incoming Fax and Document Processing | 3 days | 5-7 days |
Purchases | 3-5 days | 3-5 days |
Refunds | 60-75 days | 60-75 days |
Retirement Processing | 45-60 days | 45-60 days |
Verification of Income | 5-7 days | 5-7 days |
Turnaround time begins after required waiting period(s), if applicable.
This page was last modified on 04/01/2025