It is the responsibility of the employer to ensure that all eligible members are reported to TSERS, as required by state law, and to send monthly contributions to the Retirement Systems Division in an accurate and timely manner. It is helpful to the employee for the employer to:

✔️ Direct employees to TSERS publications on our website at www.myNCRetirement.com and TSERS forms in ORBIT.

✔️ Validate the service and salary paid to a member in the year of retirement or death in service.

✔️ Certify previously uncredited service of members desiring to purchase allowable service credit.

✔️ Inform the Retirement Systems Division of any deaths of members in service.

✔️ Inform the Retirement Systems Division when employees have committed work-related criminal offenses so that we can determine whether felony forfeiture laws may apply.

✔️ Encourage members to establish their ORBIT secure retirement accounts at ORBIT.myNCRetirement.com.

✔️ Direct members to contact the Member Services Section with any questions by email (nc.retirement@nctreasurer.com), or by writing to: North Carolina Retirement Systems, Member Services Section, 3200 Atlantic Avenue, Raleigh, North Carolina 27604.

If the contact person handling retirement matters in your agency changes, it is essential that you notify the Retirement Systems Division in writing or by email promptly. Also, we ask that employers inform us of changes in other related matters, such as changes to the mailing address, email address or telephone number we have on file.